Milk sours a day early. The freezer builds frost while the fresh food side goes warm. Or the compressor runs and runs and never shuts off. Those are the calls we take across Baltimore, and each one points somewhere different — a stuck defrost heater, a bad fan motor, a door seal that lost its grip. We check the real cause before touching a part. Many rowhouse kitchens leave almost no room to pull a fridge out, so we plan for that. Move perishables to a cooler, then reach us or use the quote form.
Taking calls until 5:00 PM ET

We cover 21201, 21202, 21209, 21211 and 21212 in the city, plus Dundalk, Catonsville, Woodlawn and Gwynn Oak.
Aim for 37 to 40 degrees in the fresh food side and around 0 in the freezer. Use a standalone thermometer in a glass of water overnight — built-in displays drift and often read what the board thinks, not what the air is.
Depends on what broke. A fan motor, thermostat, or defrost heater on a solid cabinet is usually sensible. A failed sealed system on an aging unit is a different conversation. We'll tell you honestly which one you're looking at.
That's the defrost cycle failing. The heater, thermostat, or timer stopped clearing frost from the evaporator, so it grows into a block and strangles airflow to the fridge side. Common repair, and the parts are usually available.
Yes. Built-ins need care coming out of their cabinets and often have condensers up top instead of below. We plan the pull before we start so nothing gouges your flooring or cabinet trim.
Tell us your ZIP and the appliance when you call us. We route city work by neighborhood, so blocks in 21211 and 21212 often pair up on the same run. We give you an arrival window and text if traffic on the JFX pushes it.
Call us or fill out the form. Describe what you hear, smell or see. Brand and rough age help. We ask a few questions so the tech arrives with likely parts on the truck.
Pick a window that works. Our tech tests the machine, checks power, water and drainage, then explains what failed in plain words. No jargon, no guessing out loud at your kitchen table.
Most jobs finish the same visit. If a part must be ordered, we tell you what and why. If the unit isn't worth fixing, we say that too, and you decide.
Ask these of anyone you let into your home — us included. Call and we'll answer all five before you book anything.
Describe the fault, approve the written quote, get it fixed. Starting takes about a minute.
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