Three cycles and the towels are still damp. That is usually airflow or heat, not the drum. We test the heating element, the thermal fuse, the cycling thermostat and the blower wheel, then check the whole vent run. Squealing? Often a worn drum roller or idler pulley. Rochester's older two-family houses tend to have long vent runs through a basement ceiling, which chokes the exhaust and cooks parts early. We repair gas and electric units from all major brands. Send the model number through the quote form or call us and describe the smell.
Taking calls until 5:00 PM ET

We cover Rochester ZIPs including 14607, 14609, 14610 and 14611, plus Brighton, Irondequoit and Henrietta a short drive out.
Almost always airflow. Lint collects in the duct, the hood flap sticks, or a crushed flex hose behind the machine strangles exhaust. Heat builds, the dryer cycles off early, and clothes stay damp. We check the whole run, not just the screen.
Treat it that way. Stop the dryer, unplug it or shut the gas valve, and don't run it again. Scorched lint near the element or a failing motor both smell like that. Call us and we'll talk through what you're smelling.
Yes. Gas units add igniters, flame sensors and gas valve coils to the list of parts that fail. Electric units come down to elements, fuses and thermostats. We diagnose both, and we handle stacked and side-by-side setups.
Often, yes. Belts, rollers, fuses and elements are ordinary wear parts on a cabinet that's otherwise sound. If the drum is cracked or the bulkhead is rusted through, we say so plainly and you decide.
Tell us the neighborhood and the appliance when you call us. We route by area, so a 14606 call often pairs with others on the west side that day. Same-day is sometimes possible; otherwise we'll give you a real window, not a vague morning-or-afternoon shrug.
Call us or fill out the form. Describe what you hear, smell or see. Brand and rough age help. We ask a few questions so the tech arrives with likely parts on the truck.
Pick a window that works. Our tech tests the machine, checks power, water and drainage, then explains what failed in plain words. No jargon, no guessing out loud at your kitchen table.
Most jobs finish the same visit. If a part must be ordered, we tell you what and why. If the unit isn't worth fixing, we say that too, and you decide.
Ask these of anyone you let into your home — us included. Call and we'll answer all five before you book anything.
Describe the fault, approve the written quote, get it fixed. Starting takes about a minute.
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