Clothes still damp after two full cycles? That's either heat or airflow, and the fix is different for each. A bad thermal fuse, a worn heating element, a failed thermistor, or a vent that's choked with lint. Loud thumping usually means a drum roller or idler pulley. Burning smells mean stop using it now. We service gas and electric dryers in Boston condos and older two-families where the vent run is long and awkward. Bring us the brand and the noise it makes. Call us or fill out the quote form and we'll sort it out.
Taking calls until 5:00 PM ET

We cover Beacon Hill and downtown in 02108, 02109 and 02110, the Back Bay and Fenway side in 02115 and 02116, plus East Boston, Cambridge, Chelsea, Somerville and Everett.
Almost always airflow. Lint collects in the duct, the hood flap sticks, or a crushed flex hose behind the machine strangles exhaust. Heat builds, the dryer cycles off early, and clothes stay damp. We check the whole run, not just the screen.
Treat it that way. Stop the dryer, unplug it or shut the gas valve, and don't run it again. Scorched lint near the element or a failing motor both smell like that. Call us and we'll talk through what you're smelling.
Yes. Gas units add igniters, flame sensors and gas valve coils to the list of parts that fail. Electric units come down to elements, fuses and thermostats. We diagnose both, and we handle stacked and side-by-side setups.
Often, yes. Belts, rollers, fuses and elements are ordinary wear parts on a cabinet that's otherwise sound. If the drum is cracked or the bulkhead is rusted through, we say so plainly and you decide.
Call us and we'll give you real openings, not a vague window. Boston traffic and parking are part of the job, so we build travel time into the schedule. If you're in a walk-up or a building with a loading dock rule, tell us when you book so we arrive ready.
Call us or fill out the form. Describe what you hear, smell or see. Brand and rough age help. We ask a few questions so the tech arrives with likely parts on the truck.
Pick a window that works. Our tech tests the machine, checks power, water and drainage, then explains what failed in plain words. No jargon, no guessing out loud at your kitchen table.
Most jobs finish the same visit. If a part must be ordered, we tell you what and why. If the unit isn't worth fixing, we say that too, and you decide.
Ask these of anyone you let into your home — us included. Call and we'll answer all five before you book anything.
Describe the fault, approve the written quote, get it fixed. Starting takes about a minute.
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