Warm milk and a freezer full of soft ice cream mean something failed hours ago, not minutes. Could be a frosted evaporator coil, a dead condenser fan, a compressor relay that quit. We diagnose refrigerators across Dorchester, including the tight galley kitchens in older triple-deckers where the fridge barely clears the counter. Water on the floor usually points to a clogged defrost drain. Clicking every few minutes points elsewhere. Move what you can into a cooler, then reach us or use the quote form and describe the sound you hear.
Taking calls until 5:00 PM ET

From Dorchester we cover 02121, 02122 and 02125, plus Ashmont, Mattapan, Hyde Park and over into Brookline and West Roxbury.
Aim for 37 to 40 degrees in the fresh food side and around 0 in the freezer. Use a standalone thermometer in a glass of water overnight — built-in displays drift and often read what the board thinks, not what the air is.
Depends on what broke. A fan motor, thermostat, or defrost heater on a solid cabinet is usually sensible. A failed sealed system on an aging unit is a different conversation. We'll tell you honestly which one you're looking at.
That's the defrost cycle failing. The heater, thermostat, or timer stopped clearing frost from the evaporator, so it grows into a block and strangles airflow to the fridge side. Common repair, and the parts are usually available.
Yes. Built-ins need care coming out of their cabinets and often have condensers up top instead of below. We plan the pull before we start so nothing gouges your flooring or cabinet trim.
Usually within a day or two, and often same week. Give us a window when someone over 18 can let us in. If you're in a triple-decker with shared entry or a landlord-held basement key, say so when you call us so we plan for access instead of losing the visit.
Call us or fill out the form. Describe what you hear, smell or see. Brand and rough age help. We ask a few questions so the tech arrives with likely parts on the truck.
Pick a window that works. Our tech tests the machine, checks power, water and drainage, then explains what failed in plain words. No jargon, no guessing out loud at your kitchen table.
Most jobs finish the same visit. If a part must be ordered, we tell you what and why. If the unit isn't worth fixing, we say that too, and you decide.
Ask these of anyone you let into your home — us included. Call and we'll answer all five before you book anything.
Describe the fault, approve the written quote, get it fixed. Starting takes about a minute.
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