Two hours and the towels are still damp. That is the complaint we hear most. Sometimes the drum turns with no heat. Sometimes it heats, then shuts off after ten minutes. Thermal fuses, bad elements, failing igniters on gas units, snapped belts, and blocked airflow all cause it. We handle gas and electric across all major brands, including stacked units in Alexandria apartments where the closet barely fits the door. Pull the lint screen and check for a burnt smell. Ring us or submit the quote form with your model and what you are hearing.
Taking calls until 5:00 PM ET

From Alexandria we cover 22301, 22304 and 22306 along with Rose Hill, Lincolnia, Baileys Crossroads and Arlington.
Almost always airflow. Lint collects in the duct, the hood flap sticks, or a crushed flex hose behind the machine strangles exhaust. Heat builds, the dryer cycles off early, and clothes stay damp. We check the whole run, not just the screen.
Treat it that way. Stop the dryer, unplug it or shut the gas valve, and don't run it again. Scorched lint near the element or a failing motor both smell like that. Call us and we'll talk through what you're smelling.
Yes. Gas units add igniters, flame sensors and gas valve coils to the list of parts that fail. Electric units come down to elements, fuses and thermostats. We diagnose both, and we handle stacked and side-by-side setups.
Often, yes. Belts, rollers, fuses and elements are ordinary wear parts on a cabinet that's otherwise sound. If the drum is cracked or the bulkhead is rusted through, we say so plainly and you decide.
Most weeks we hold same-week slots across 22302, 22305 and the rest of the city. Morning and afternoon windows are available, and we call before we roll up so you're not sitting by the door. Parking in Old Town can be tight — let us know if we need a permit or a spot behind the building.
Call us or fill out the form. Describe what you hear, smell or see. Brand and rough age help. We ask a few questions so the tech arrives with likely parts on the truck.
Pick a window that works. Our tech tests the machine, checks power, water and drainage, then explains what failed in plain words. No jargon, no guessing out loud at your kitchen table.
Most jobs finish the same visit. If a part must be ordered, we tell you what and why. If the unit isn't worth fixing, we say that too, and you decide.
Ask these of anyone you let into your home — us included. Call and we'll answer all five before you book anything.
Describe the fault, approve the written quote, get it fixed. Starting takes about a minute.
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