Warm milk and soft ice cream mean the sealed system or the defrost cycle is in trouble. Maybe you hear the compressor run nonstop. Maybe you hear nothing at all. Water pooling under the crisper drawers usually points to a clogged drain line, not a dead fridge. We diagnose all major brands, including the built-ins wedged into tight Old Town kitchen walls where clearance is measured in inches. Move what you can to a cooler, then reach us. Dial us or fill out the quote form and describe the noise, the smell, and the last temperature you saw.
Taking calls until 5:00 PM ET

From Alexandria we cover 22301, 22304 and 22306 along with Rose Hill, Lincolnia, Baileys Crossroads and Arlington.
Aim for 37 to 40 degrees in the fresh food side and around 0 in the freezer. Use a standalone thermometer in a glass of water overnight — built-in displays drift and often read what the board thinks, not what the air is.
Depends on what broke. A fan motor, thermostat, or defrost heater on a solid cabinet is usually sensible. A failed sealed system on an aging unit is a different conversation. We'll tell you honestly which one you're looking at.
That's the defrost cycle failing. The heater, thermostat, or timer stopped clearing frost from the evaporator, so it grows into a block and strangles airflow to the fridge side. Common repair, and the parts are usually available.
Yes. Built-ins need care coming out of their cabinets and often have condensers up top instead of below. We plan the pull before we start so nothing gouges your flooring or cabinet trim.
Most weeks we hold same-week slots across 22302, 22305 and the rest of the city. Morning and afternoon windows are available, and we call before we roll up so you're not sitting by the door. Parking in Old Town can be tight — let us know if we need a permit or a spot behind the building.
Call us or fill out the form. Describe what you hear, smell or see. Brand and rough age help. We ask a few questions so the tech arrives with likely parts on the truck.
Pick a window that works. Our tech tests the machine, checks power, water and drainage, then explains what failed in plain words. No jargon, no guessing out loud at your kitchen table.
Most jobs finish the same visit. If a part must be ordered, we tell you what and why. If the unit isn't worth fixing, we say that too, and you decide.
Ask these of anyone you let into your home — us included. Call and we'll answer all five before you book anything.
Describe the fault, approve the written quote, get it fixed. Starting takes about a minute.
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