A burner that clicks and clicks but never catches. An electric coil that stays cold. A gas smell that lingers after you shut everything off — that one is urgent. We service both gas and electric cooktops across Newport News, checking igniters, spark modules, surface elements, switches and valves. Grease works its way into igniters over the years, and clogged ports are a routine fix. If you smell gas, shut off the supply and call the utility first, then call us. Otherwise reach us or use the quote form and tell us which burner is failing.
Taking calls until 5:00 PM ET

From Newport News we cover 23601, 23605, 23606 and 23602, plus Hampton, East Hampton, Norfolk and Portsmouth.
Both, plus dual-fuel and induction. Gas work means igniters, valves, orifices and safety valves. Electric means elements, infinite switches and relay boards. Induction means coils and power modules. Tell us which you have when you call us.
Almost always a part, not the appliance. A drifting temperature sensor is the usual culprit, sometimes the control board or a cracked element. We test the sensor's resistance cold, so the diagnosis isn't guesswork.
Yes, and it's usually a small repair. On gas that points at one igniter or a blocked orifice. On electric it's often the element or its receptacle. Isolated failures are simpler than whole-range problems.
That's most of the homes we visit. Rowhouses and walk-ups don't leave much clearance. We protect the floor, walk the range out carefully, and check for a gas shutoff before anything moves.
Most Newport News calls get a same-week window, and we often have next-day openings in 23601, 23606 and 23607. Morning or afternoon slots both work. Call us and we'll tell you what's open before you hang up.
Call us or fill out the form. Describe what you hear, smell or see. Brand and rough age help. We ask a few questions so the tech arrives with likely parts on the truck.
Pick a window that works. Our tech tests the machine, checks power, water and drainage, then explains what failed in plain words. No jargon, no guessing out loud at your kitchen table.
Most jobs finish the same visit. If a part must be ordered, we tell you what and why. If the unit isn't worth fixing, we say that too, and you decide.
Ask these of anyone you let into your home — us included. Call and we'll answer all five before you book anything.
Describe the fault, approve the written quote, get it fixed. Starting takes about a minute.
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